Your questions & OUR ANSWERS
Which countries to you ship to ?

Here is a list of the countries we currently ship to : Austria, Belgium, Canada, Czech Republic, Denmark, Estonia, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Netherlands, United Kingdom. If your country isn’t on the list or if you have any questions, don't hesitate to contact us at hello@tresordolive.com.

How much are the shipping costs ?

We apply a degressive shipping fee policy depending on the amount of your order. Shipping fees also vary depending on the delivery country. They are automatically calculated when you proceed to the payment.

My parcel has arrived damaged, what should I do ?

If your parcel arrives damaged, please take a picture and send it directly to hello@tresordolive.com . We will respond to your request very shortly.

How do I pay for my order ?

The payments can only be done by Credit card : Visa, Mastercard and American Express.

How to properly store olive oil ?

To properly store olive oil, keep your bottle away from heat and direct light.

What is the Cretan Diet, also called Mediterranean Diet ?

The Cretan diet recommends a healthy nutrition, rich in fruits, vegetables, cereals, and of course olive oil ! This diet relies on the lifestyle of people living around the Mediterranean Sea, who have the lowest cardiovascular mortality rate in the world. It is mainly due to the high level of mono-unsaturated fatty acids contained in olive oil. To learn more about the benefits of the diet, go read our article The Mediterranean Diet in The Mediterranean Art of Living section.